1. Delivery timeline may vary from 24Hrs to 15 Days based on the stock availability & local COVID restrictions.

2. We will try to deliver all our orders as per the agreed timeline which will be communicated to you, In case of delay due to any reason store will keep you informed about the latest delivery timeline.

3. The delivery can be made by a third-party partner of Misuraa & by themselves.

4. We strive to deliver the product on time, there may be delays in product delivery due to local restrictions. Misuraa shall not be liable for the delay in delivery

5. On placing a successful order, you may receive an order confirmation email and SMS, comprising details of the allocated Misuraa who shall be doing the fulfillment. In case of delay caused by to logistics partner, you may connect with the allocated Misuraa and they shall help you with the best possible solution

6. The Buyer/Customer specifically waives any claim about delay in delivery of Products.

7. Delivery of pre-orders will be done as per the date mentioned on the Product Page.

8. Misuraa does not charge any delivery fees for regular deliveries.

9. You agree and acknowledge that to effectuate timely delivery of the purchased Products to you, we may inquire or collect specific information like your name, shipping address, billing address, landmarks, contact details, etc. You shall ensure that all information that is submitted by you to us on the Misuraa is true, complete, accurate, and sufficient to identify the actual place of delivery.

10. We will attempt to deliver the purchased Product to your designated address within the estimated timeline of delivery notified to you by Misuraa. In the event you are not available or present to accept the delivery of the Product, our logistics partners will make a maximum of 2 (two) attempts to deliver the purchased Product(s) to you. If the second delivery attempt is unsuccessful and you continue to remain unavailable, we reserve the right to cancel the order of the purchased Products at our sole discretion and process the return of such Products to us. We further reserve the right to deduct the shipping and delivery charges & cancellation charges borne by us while processing any refunds after such cancellation.

11. While we make reasonable endeavors to ensure that purchased Products are delivered to you promptly and within the timeline notified to you, you accept and acknowledge that the delivery may be delayed on account of:
(a) Logistical issues beyond our control;
(b) Unsuitable weather conditions;
(c) Political disruptions, strikes, employee lockouts, etc.;
(d) Acts of God such as floods, earthquakes, etc.;
(e) Other unforeseeable circumstances.

In such events of delay, we shall make a reasonable attempt to inform you by writing to your email ID and/or mobile number registered with us. We disclaim all liabilities that may arise on account of our failure to inform or notify you of delays in the delivery of purchased Products on Misuraa. Further, we shall be under no obligation to compensate you for any claim that may otherwise arise on account of delay in the shipment delivery or use of the purchased Products.